FAQs
Will I receive a physical gift card in the mail?
No, you will only receive a digital gift card by email.
How do I redeem my gift card?
Your gift card will be sent to you via email. In the email, there will be a link to the gift card code. To redeem your gift card, enter this code in the discount code section of checkout.
How do I check my balance?
You can see your balance from the link in the gift card email.
What can I use gift cards on? Can I use it to pay for my membership?
You cannot use gift cards to pay for a membership. Gift cards will only work to buy accessories on shop.whoop.com.
How do I send a gift card to my friend?
After your purchase a gift card, an email with a link to the gift card code will be sent to you. You can send the gift card to your friend by forwarding the gift card email or link or sending your friend the gift card code.
Can other people use my gift card?
Anyone who has the gift card code can use the gift card.
Can I buy a gift card with a discount?
No, gift cards are excluded from discounts.
Can I make a purchase with a gift card and still use other discounts, such as a promo code?
Yes, you can stack gift cards and 1 promo code. For example: If you use your gift card and add an eligible 10% off promo code, both will be subtracted from your total.
Can I make a purchase with multiple gift cards?
Yes, you can make a purchase with as many gift cards as you want.
Can I use my WHOOP Pro 20% discount to buy a gift card?
No, you cannot buy a gift card at a discounted price. WHOOP Pro users will pay full price for a gift card.
Can I use my gift card and my WHOOP Pro 20% discount to make a purchase?
Yes, you can stack your WHOOP Pro 20% off discount and use a gift card on the same purchase.
Will gift cards work internationally?
Gift cards will only work regionally. For example, if you are in the US and send it to your friend in the UK, it will not work. If you buy a gift card in Germany and send it to your friend in France, it will work. See below for your country in our region mappings.
Region Mapping
United States issued gift cards can only be sent to other customers in the United States
Canada issued gift cards can only be sent to other customers in Canada
Australia issued gift cards can only be sent to customers in Australia and New Zealand
United Kingdom issued gift cards can only be sent to other customers in the United Kingdom
United Arab Emirates issued gift cards can only be sent to other customers in the United Arab Emirates
European Union issued gift cards can only be sent to other European Union customers. We ship to the following countries in the European Union:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Spain, Sweden, Poland, Portugal, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Croatia, Slovenia, Slovakia, Norway, Switzerland, Monaco, Iceland.